We moved into a new home in the Western Hills community last November. Having owned many homes and having dealt with homebuilders and realtors of all kinds in the past we had some idea of the many decisions and challenges in a new home transaction.
Yes, there were challenges, and at times it was a little overwhelming for us. To our surprise and pleasure though our Manufactured home dealer Family Homes and David Franzoni made this experience truly a great one. David is the guy that you want in your corner to deal with issues both at the factory, with design, contractors necessary to the site prep and installation of the home, and of course the inevitable service after the installation of the home.
Every aspect of our home was dealt with like Family Homes and David was going to live there himself. His staff, especially Rich and Heidi, was a joy to deal with and gave us exceptional service. Even now almost a year after our move in, David came by the other day and saw something on our front porch he did not like the looks of. It required him to send out his service man to correct and was not part of our agreement. He simply called to let us know what he was doing and asked if it was ok. We agreed and it was done. David did this because he is proud of his work and wants the homes he builds to be the best in the neighborhood.
Because of our great experience our very close friends have purchased a lot in the community and are moving forward with David to build another special Family Home. My friend called me the other day to say how impressed he was with David and his work ethic. He was shocked at how much time David was willing to spend with him to inure every detail was perfect. Of course I just said, " I told you so."
If you are thinking of a new home or selling you existing home I strongly recommend dealing with Family Homes and their professional staff. They will work hard for you and you will not be disappointed in their efforts.
John & Amy Johnston
David took me through the steps of what I could expect during this multi-phase process before we got started and got me to think out in advance what I wanted and where. This was critical in making this project run smooth. He advised me in areas I was unclear about, but allowed me to make the details and tweak the changes I wanted, making this home exactly what I envisioned. He pointed out many things that I didn't know, gave advice on things I should have known and it was his 30+ years of experience that was instrumental in my achieving the home that I wanted. His attention to details that escaped my eyes was quite remarkable, and was a bulldog in getting mistakes or flaws rectified.
All I had to do was call him and he was on it. That remains true to this day 9 months after purchase. In all the ups and downs that I threw at him, from financing to installation to insurance to different philosophies about fireplaces, to late changes in this feature or that design, he exhibited patience and good humor throughout the process. He never pressured me or showed frustration. His knowledge was broad as well as deep, and honestly if I had to do it all over again, David would be the first person I would go to. My brother who also lives here is contemplating pulling out his old trailer and replacing it with a manufactured home in the near future, and I've already recommended David as his agent of change.
David is an asset to this park, pulling old unsafe trailers and replacing them with beautiful structures anyone would be proud to own, and in a short amount of time too. He's got this down to a science, that's for sure. I would recommend him without hesitation to anyone interested in having a terrific place to live and knowing a terrific guy to help them build it.
My girlfriend and I stumbled upon the beauty and serenity of the Western Hills Estates purely by accident...chasing down an advertisement on an internet search. After many visits to the park, we had the fortune of meeting David Franzoni. We are not the easiest people to have as clients...we sometimes are too selective and have trouble making up our minds. But David had the kindness and patience to stick with us when others would not. His expertise steered us away from less than optimal decisions and educated us towards a much better investment. He skillfully negotiated a superb deal for us. We couldn't be happier. And all the while, his friendly demeanor never wavered even through we certainly must have tested his resolve. David, and his entire family, are a true asset to real estate in general, but particularly to the Western Hills community of which, thanks to him, I am now a proud member. My sincere thanks to David and the Western Hills Board, Jeff, Bob, and Barbara for welcoming us into this community.
Mark Ivanicki, DDS
This letter is sent to you in appreciation for the successful sale of my Mother's home in Western Hills Estates #58. I'm grateful to have met Dave, there was a comfort zone to his personality and how he presented himself in a professional manner. I love his passion and highly recommend him. Dave did an excellent job in helping with all aspects of putting our home on the market, informing me of the market activities every week, and most important of all on the night of receiving an offer he stood by me with all the negotiations. Dave was on it from day one with open houses being help every weekend to making sure my home was kept up and also handling all paper work.
Thank you for all your help,
Diana Sue Parker
My wife and I bought a new house from Mr. David Franzoni/Family Homes and moved in April this year. We were very happy with his professional service and royalty for customers in process of purchasing and transferring house. Mr. Franzoni and his staff did their best of closing deals smoothly. They kept their promise always. We found several problems with the house after moving in like all other new ones. We notified the matters to Family Homes and those were removed or fixed as soon as possible. We have every confidence to recommend Mr. David Franzoni and his Family Homes to anyone buying a new house.
-Steve & Maria Um
Family Homes did a fantastic job designing and installing our new home in 2012. Dave Franzoni and his crew went above and beyond to insure our satisfaction throughout the process. I would recommend Family Homes to my friends and family or anyone who is looking for a manufactured home.
We thank you and the crew for your strong work ethics and a job well done in getting us in our home in the timely manner.
Fred & Karen Highstreet